A former IT staffer for a prominent House of Representatives committee has been arrested and charged with a scheme in which ...

Discover the unsettling reality of how classified car scammers exploit major online platforms like eBay to target ...

Think like a marketplace, not a store: On eBay, bad listings, low visibility, and motivated sellers often mean 20–50% lower ...

One shopper experienced this firsthand with a $500 Burberry Brit coat at their local Salvation Army secondhand store. Sharing ...

There are few things more upsetting to an eBay seller than learning t*hat his account has been suspended*. If that were to happen to you – it is not a good sign. A suspended account not only reflects ...

When Jamie Iannone took over as eBay’s chief executive in early 2020, the company had undergone a leadership shakeup and was in the process of shedding businesses under pressure from activist ...

A former Target employee has gone viral on TikTok after claiming the retailer is secretly selling products through “ghost stores” to dodge a national boycott. In the text overlay of his video, Jaylan ...

Q: I recently had a frustrating experience with eBay that left me baffled and out $438. I registered for an account to buy a Tag Heuer watch. After completing the purchase, I received a confirmation ...

Ebay is focusing on AI’s ability to enhance personalization both during customer visits to the site and prior. The company started using generative AI to personalize U.S. emails via its customer ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Ebay is doubling down on its investments in AI-powered customer ...

eBay has announced a huge shake-up to fees after a customer backlash - and it’s good for buyers. eBay is reducing the fixed amount of its Buyer Protection fee from 75p to 10p following criticism, it ...

We reveal how eBay's fees compare to other online platforms EBAY is making a huge change to fees following backlash from customers – and it will save buyers money. From today, the online selling ...