Shared Services Canada is rolling out softphones across the Government of Canada (GC) as part of the ongoing modernization of its voice services. This will provide GC workers with the modern and ...

Softphones are web-based apps that mimic the functionality of traditional desk phones. By leveraging Voice over Internet Protocol (VoIP) technology, softphone apps enable you to make or receive calls ...

While it’s true that Macs come with loads of great software that can help you get most things done out of the box, it won’t be long before you need to add your own favourite programs to the Dock at ...

According to the hacker, the alleged scam followed a typical pattern: a fake pop-up warning would freeze a victim’s screen, play loud alarm sounds, and prompt them to call a bogus helpline number. (X/ ...

NanoBaiter, who tracks down online scammers, recently shared a story about a man named Gaurav Trivedi who allegedly tried to scam him. According to NanoBaiter, Trivedi was a resident of Uttar ...

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The rapid evolution of communications technology has rewritten how individuals and businesses communicate. As Channakesava Mettu explains, from landlines to cell phones, each transition introduced ...

To improve security and communication, Concordia is upgrading its telephony system from traditional CISCO desk phones to Microsoft Teams softphones. This transition provides faculty and staff with a ...

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RingCentral introduced a revamped softphone late last year – it’s available as a free download to all RingCentral customers. What does the new softphone do, and how has it been improved? Read on to ...

Modern business has evolved a lot in the past ten years alone. Today, employees and companies have embraced remote and hybrid working with relish. Technological innovations, such as softphones, are ...