CNN — New York (CNN) — Self-service kiosks at McDonald’s and other fast-food chains have loomed as job killers since they were first rolled out 25 years ago. But nobody predicted what actually ...

To boost drive-thru speeds, McDonald’s is expanding its “Ready on Arrival” program. The geofencing-powered system in the ...

The transition from traditional voice ordering to touch-enabled kiosks marks a significant transformation in the quick-service restaurant industry. For decades, the McDonald’s drive-thru has been a ...

McDonald’s has pitched self-ordering kiosks as a key part of its plans to boost sales by improving technology and renovating restaurants. But it turns out the kiosks aren’t usable by a significant ...