Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Amazon is bringing Alexa+ to the web with a new Alexa.com site, expanding its AI assistant beyond devices and positioning it ...

The Ember Artline TVs are Amazon’s latest televisions that ship with a frame that can match your room’s style and colors.

When Deborah Kahn bought two Amazon gift cards at her local mom-and-pop pharmacy, nothing seemed amiss. But then she got home ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

Amazon’s new Alexa.com portal brings the AI-powered Alexa+ assistant to the desktop browser. Amazon is quietly rolling out the last big pillar of its AI-powered Alexa+ vision: the Alexa.com website, ...

Amazon is reportedly considering discontinuing use of the US Postal Service and building out its own shipping network to rival it, according to The Washington Post. The e-commerce behemoth spends more ...

The suit may help set the terms of engagement for AI agents as they take on more of the shopping tasks currently handled by human beings. Amazon has filed a federal lawsuit against artificial ...

LONDON (AP) — A problem at Amazon's cloud computing service disrupted internet use around the world early Monday, taking down dozens of online services, including social media site Snapchat, the ...