A Google-made artificial intelligence program verbally abused a student seeking help with their homework, ultimately telling her to “Please die.” The shocking response from Google’s Gemini chatbot ...

The coming integration could help Amazon's Q reach more business users.

And this eventually affects customer engagement ... designed to track and analyze email performance can trigger bot clicks by ...

With the huge advancement in chatbots customers can find the answers to questions far quicker through new conversational ...

If 2022 was the birth of AI chatbots as we know it, thanks to OpenAI’s ChatGPT, then by all indications 2025 will see a lot ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Externally, this strategy also established new benchmarks in the telecommunications industry with the integration of an ...

Contact-center-as-a-service provider Five9 Inc. today said it has expanded the Genius AI suite it announced in August with ...

Netflix has 70 million users of this tariff. That's almost a quarter of all users. New customers often choose ads.

In the iGaming industry, many of the newest casino sites started implementing AI chatbots to provide players with instant, 24 ...

With customers complaining about high call volumes and long wait times for companies to resolve their issues, could customer ...

Artificial intelligence-powered chatbots are improving the efficiency, customized services, AI Chatbot, and accessibility of ...