Outreach has added mobile functionality, enhanced retention and expansion capabilities, and customizable workflows and forecasting tools to its Sales Execution Platform. The new Outreach Mobile App ...

Brightcove, a streaming technology company, has launched Brightcove Marketing Studio for Sales to help sales teams create and deploy personalized video content.

Klaviyo has introduced Extended ID, a solution that empowers companies to extend identity tracking for up to a year using a native first-party identity graph and gather more first-party data on their ...

Google One Tap support, WordPress plugin, and no-code A/B testing round out Descope's new customer identity and access management capabilities.

Companies can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights.

In my April 2024 CRM column, I pointed out the fact that from the first sales performance study CSO did, in 2004, to the Sales Mastery’s most recent, in 2024, the win rate of forecast deals is ...

SAS has acquired the principal software assets of Hazy, a pioneer in synthetic data technology, for an undisclosed amount. Synthetic data, which mirrors the statistical patterns of real data without ...

Thryv, a small business software provider, has launched Thryv AI Review Response as part of its platform that helps businesses respond to feedback on Google Business Profile listings, YP.com, ...

Salesloft today launched Command Center, a home base for revenue and operations leaders. Command Center uses Conductor AI, Salesloft's proprietary artificial intelligence engine, to extract and ...

Truelio's new TruelioCX division is dedicated to delivering tailored brand experience and marketing solutions to customer experience and contact center providers.

CCaaS solutions have been available in various forms for more than 20 years, but widespread adoption began in 2010 and has gained momentum every year. The CCaaS adoption rate was 27 percent as of the ...

As a large language model-agnostic vendor, Jasper runs 39 LLMs across its customer base, all curated to specific AI use cases and layers marketing knowledge and each company's specific brand ...