Modernizing contact centers is crucial for effective emergency response. By integrating AI, securing data, ensuring constant ...

While it’s fair to say that AI is not new to cybersecurity, it’s also true that we can now do more with AI to improve ...

Counties and municipalities are acting now to ensure two-way radio devices and infrastructure are ready for inclement weather ...

Artificial intelligence and contextual analytics are among the key tools that allow state and local government agencies to ...

Walt Powell is the lead field CISO at CDW, specializing in providing executive guidance related to risk, governance, compliance and IT security strategies. Despite improving their resilience to ...

The city of El Paso, Texas, has produced online resources to assist individuals and families facing a housing crisis. Under the banner of El Paso Helps, the city strives to place people struggling ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. Large language models, or LLMs, underpin that state and local ...

Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...

Critical infrastructure, crucial to our everyday lives, could fall victim to malicious activity from hackers. In February, the U.S. Cybersecurity and Infrastructure Security Agency reported that ...

Novel cyberattacks and significant innovation in user authentication give agencies both the motivation and the means to achieve a passwordless user experience. Passwords get a lot of hate, and most of ...