The scenario would always play out the same way. With your normal analog desk phone, you would place a call to speak to someone in another organisation, normally one in the financial sector with more ...

If you need a phone service but don’t want to deal with an antiquated and expensive landline, you might want to consider a VoIP system. These services allow you to make calls over the internet from ...

VoIP stands for Voice over Internet Protocol. It’s a technology that lets you make phone calls using your internet connection instead of a traditional landline. VoIP systems are a great solution for ...

There’s no doubt that Microsoft could enter the IP telephony market. But why would the software giant want to enter an area so foreign to its core business? Well, the answer is IP telephony is moving ...

Regular readers of this column will be familiar with my view that when it comes to IP telephony implementations, the devil’s in the details. It’s time to take a look at some of the critical ...

Is IP Telephony saving your company cents per hour on Telecom but costing you dollars per hour in lost productivity? Telepresence shook up the video conferencing market by offering very high quality ...

Voice over IP (VoIP) is set to transform telecommunications in the next five to 10 years. And with telecom companies moving their telephone calls from circuit-switched telephone networks to ...

Juniper will use technology from Kagoor Networks to make it easier for carriers to deploy IP telephony throughout their networks. Marguerite Reardon started as a CNET News reporter in 2004, covering ...

Security should be the first consideration for any IT department about to implement voice over IP on a local-area network, an executive with an equipment manufacturer says. “When you’re talking to ...