Episode airing Saturday, November 23 at 5:30 p.m. EST features Samsung Electronics America, Bradford Custom Homes and ...

The acclaimed television series will spotlight how Samsung is redefining customer care through advanced training programs, ...

Every successful project begins with a meticulously crafted blueprint. Whether you are building an impressive structure, ...

The North Carolina Division of Motor Vehicles releases a strategic plan that sets priorities, goals and strategies for the ...

ShipStation reports that e-commerce success hinges on authentic customer relationships over traditional loyalty programs, ...

Elizabeth Bilney, chief executive at Fuzzy Insurance, talks about the company's submission for the Customer Champion of the Year - Broker award ...

AI has a role to play, but when customers "really want the face-to-face, eye-to-eye, voice-to-voice connection,” the retailer is there to meet the need, Nordstrom’s Heather Bissell said.

MANCHESTER, N.H. — Auto Care Plus Tire & Service, a Straightaway Tire & Auto brand, unveiled its newly rebranded shop in ...

At the center of the rebrand is Auto Care Plus’s brand promise: "Quality Work. Genuine Care. For all of life’s miles. ” This serves as the foundation of every customer interaction. From preventive ...

Starbucks CEO Brian Niccol wants to return the world’s biggest coffeehouse to its roots, but his plan is doing the opposite.

In a significant shift towards enhancing customer experience and operational efficiency, John Vincent, founder of LEON, has announced the retirement of the coffee subion service, Roast Rewards. This ...

Graham & Sons Plumbing celebrates 25 years of delivering dependable plumbing services across Sydney, backed by family values, ...