For years, companies have been moving their most valuable customer data into countless different systems used by marketing, ...

Today at NRF 2026, Google Cloud unveiled Gemini Enterprise for Customer Experience (CX), an agentic solution designed to bring shopping and customer service together on a single intelligent interface ...

Valens Semiconductor stock is a "Sell" after the single-day surge. Here's why investors should steer clear of the company.

With our MVNA Market Position Matrix, MVNOs can quickly identify the partners best suited to their business needs.” — Alex Besen, Founder and CEO, The Besen Group LLC WASHINGTON DC, DC, UNITED STATES, ...

Driving customer value isn’t just about external focus. It also requires empowering our employees. When every employee is ...