Customer outcomes show measurable time savings, increased parts revenue, and smoother operational workflows across RWC ...

The "2025 Agentic AI: Redefining CX Automation Report" has been added to ResearchAndMarkets.com's offering.

The NAR REALTOR Benefits® Customer Experience Award celebrates RentRedi’s impact on real estate agents who advise rental ...

KAYTUS announced that it has accelerated the deployment of large-scale liquid-cooled AI data centers through its integrated turnkey service. By combining deployment and commissioning, KAYTUS delivers ...

Explore generative AI in financial services: how it works, top use cases, customer experience gains, key risks, and ...

While more businesses have adopted intelligent customer service systems to improve efficiency, consumer complaints are mounting over chatbots' inability to understand or resolve problems, with ...

As one of the world's largest retailers, Amazon typically has customer support available 24/7.Getty As one of the world's largest retailers, Amazon is a well-oiled machine. But while most orders get ...

When it comes to customer feedback the automotive industry has largely stayed traditional, relying on customer feedback surveys and responses. However, as AI applications grow, Volkswagen Group UK is ...

Cybersecurity firm F5 Networks says government-backed hackers had “long-term, persistent access” to its network, which allowed them to steal the company’s source code and customer information. In a ...

Discord has informed users that a data breach occurred at a third-party vendor that has resulted in the exposure of about 70,000 users’ government identifications. Discord said that its system was not ...

Hackers stole partial payment information and personally identifiable data, including names and government-issued IDs, from some Discord users after compromising a third-party customer service ...