Every American has faced the maddening experience of bad customer service. My favorite example has always been Comcast, which ...

Amazon's $2.5 billion Prime settlement with the FTC has moved into a crucial second phase, and millions of customers are now ...

Amazon customers who were signed up for Prime in ways federal regulators say were deceptive now have a rare chance to claw ...

Microsoft is rolling out a new “Copilot Checkout” feature that lets shoppers complete purchases directly inside its AI ...

But even if you’re not yet a Prime member, don’t fret. Amazon Music Unlimited gives you on-demand access to songs and podcasts, all ad-free. Plus, Amazon Music Unlimited now includes Audible’s ...

Amazon tests Shop Direct, pulling product listings from other retailers without consent, highlighting data scraping issues.

Earlier this year, we introduced Rufus, our new generative AI-powered conversational shopping assistant. Rufus is designed to help customers save time and make more informed purchase decisions by ...

Amazon is bringing Alexa+ to the web with a new Alexa.com site, expanding its AI assistant beyond devices and positioning it ...

The Ember Artline TVs are Amazon’s latest televisions that ship with a frame that can match your room’s style and colors.

Find out what happened when an Amazon gift card purchase turned into a nightmare. Learn how to protect your purchases.

We created Open Bedrock Server to simplify the transition between different Large Language Models (LLMs). Our goal was to provide a unified endpoint that reduces the complexity of managing multiple ...

Amazon’s new Alexa.com portal brings the AI-powered Alexa+ assistant to the desktop browser. Amazon is quietly rolling out the last big pillar of its AI-powered Alexa+ vision: the Alexa.com website, ...