Voice deepfakes are making it increasingly hard to figure out if there’s a real person or a bot on the other end of the line.
As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...
The UK telecoms regulator, Ofcom, has called on major ISPs - including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media - to provide more information in ...
The BYD Seal offering is simpler, with just the £45,695 Seal Design and the £48,695 Seal Excellent AWD to pick from. Both ...
Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.
Houston-based Intuitive Machines is set to make history by launching a mission to establish the first cell phone service on ...
The BlueBird satellites were able to relay the video call from a Vodafone engineer while he was based in a remote mountain ...
Japanese technology group NEC Corp has been talking to its advisers about the possibility of making an offer for CSG Systems ...
Nothing will hold an event on March 4 where it seems at least one Nothing Phone 3 model will be revealed, and here's everything we know about it so far.
A smart business VoIP-to-go service that’s easy to order and use, and is packed with great call-handling services.
The Miami Project to Cure Paralysis at the University of Miami Miller School of Medicine is the second site in the U.S. to partake in the brain-chip clinical trial of Elon Musk’s Neuralink company.
CivicReach.ai is on a mission to better connect governments and the people they serve using artificial intelligence.