Voice deepfakes are making it increasingly hard to figure out if there’s a real person or a bot on the other end of the line.

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations ...

When the Minimal Phone was first announced this time last year, you might have been forgiven for thinking it was vaporware.

The UK telecoms regulator, Ofcom, has called on major ISPs - including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media - to provide more information in ...

Google's AI-powered Ask for Me dials businesses, gathers pricing and availability, and sends you a summary—freeing you from the hassle of phone calls!

Google is testing out a new tool that allows artificial intelligence to make calls to businesses to ask questions for you.

This time, Google’s service is called Ask for Me. The idea is it can do the heavy lifting for you by directly calling ...

Nothing Phone 3a series is confirmed to launch on March 4. The company has shared a glimpse of its rear panel, with its ...

Palona’s approach suggests that customer relationships don’t have to be sacrificed for automation—instead, AI can enhance personalization.

Nothing has announced the launch of the Nothing Phone (3a) series on 4 March, with availability in India via Flipkart. It will likely feature an upgraded design, enhanced camera, Snapdragon 7s Gen 3 ...

Houston-based Intuitive Machines is set to make history by launching a mission to establish the first cell phone service on ...

The BlueBird satellites were able to relay the video call from a Vodafone engineer while he was based in a remote mountain ...