With Siebel's recent jump into the hyped market for hosted customer relationship management (CRM) solutions, the debate on CRM hosting has reached a boiling point. Fundamentally, most organizations ...

Salesforce.com is raising eyebrows with its early success in online CRM hosting services, but NetLedger is out to prove that it is no longer a one-horse race with yesterday's announcement of its ...

Siebel Systems, the customer relationship management software giant, has introduced the latest update to its online hosted software, adding new tools for workplace collaboration and product marketing.

Oracle took the lead in sales of human capital management applications last year, while hosted customer relationship management applications propelled market growth for the second consecutive year, ...

SAP stepped into the ring of hosted customer relationship management software providers Thursday with products aimed at midsize and large vendors. The German software maker isn’t going after small ...

A second reseller of Microsoft CRM said Tuesday it has begun offering hosting services for the software, citing strong customer demand for hosting options. A second reseller of Microsoft CRM said ...

Not long after launching Siebel OnDemand and acquiring hosted CRM provider UpShot, Siebel Systems has set it sights on surpassing incumbent hosted CRM darling Salesforce.com. OnDemand, a $70 per seat ...

Hosted CRM is hot — well, as hot as this perennially lukewarm field can get. Salesforce.com has been the conspicuous leader here, reaching new SME customers and shaking up the old incumbents. Now ...

Looking to compete with Salesforce.com Inc. in the hosted customer relationship management (CRM) space, professional services firm XTech Corp. plans next month to offer a hosted CRM platform based on ...

Microsoft Corp. today launched Microsoft Dynamics CRM Online, a new hosted customer relationship management service designed to provide users with online marketing and sales tools that can be ...