Every executive serious about growing their business also must be serious about understanding what is really happening when it comes to the perception and behavior of customers. Customer Experience, ...

Centre for Social Transparency and Accountability (Csat) has trained civil society organisations (CSOs) in Mangochi District ...

In the age of improved customer experience, CSAT (Customer Satisfaction) Scores have become far more valuable in gauging overall CX, resulting in increased profit for businesses and greater ROI on ...

Entry into the Indian civil services, considered the ‘steel frame of the Indian administration’, is through an extremely challenging test. Over the years, it has undergone many changes, the most ...

Every year around this time, articles about the College Scholastic Ability Test (CSAT) attract attention. The 2024 school year CSAT, which was held on the 16th of this month, was no exception. This ...