Shoppers can’t stand when toothpaste, deodorant and other items are locked up behind glass display cabinets at stores.

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer ...

Walgreens argued the defendant, a family member of its founder, violated an agreement by starting Walgreen Health Solutions ...

The convenience store chain is still committed to covering its refrigerators and frozen food aisles with on-screen ads, ...

Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, ...

Timothy Wentworth, the CEO of Walgreens' parent company, Walgreens Boots Alliance, said during a recent earnings call that ...

Walgreens’ plan to combat increasing theft by locking products up at their stores has hurt sales, the company’s CEO said in a ...

It’s also cheaper for them to lock up products than add more employees, security and other major investments that may limit theft but make the store unprofitable to operate. A Walgreens ...

Walgreens is looking at "creative things" to stop theft without resorting to locking up products, Wentworth said, but he didn't "have anything magnificent to share" yet. Walgreens and other ...

The CEO of Walgreens admits that locking up products to deter theft is irritating paying customers and is hurting sales. The ...

Walgreens and other retailers have had to combat so-called "retail shrink," or the loss of inventory from causes other than sales, Wentworth noted. The company took steps to secure more products ...