Virtual Assistants, Advanced Trading Tools Drive Customer Satisfaction With Wealth Management Apps and Websites ...

Virtual assistants in wealth management apps boost customer satisfaction by up to 72 points on a 1,000-point scale Wells ...

In a client satisfaction survey of digital wealth platforms, J.D. Power finds that advised and DIY investors like working ...

We’ve been on the brink of a new relationship with our gadgets for years. “Real soon now,” we’re told, mobile apps will interrupt us with personalized information we never asked for. These ...

BURLINGTON, Mass.--(BUSINESS WIRE)--Nuance Communications, Inc. (NASDAQ: NUAN) today introduced Nina, the virtual assistant for mobile customer service apps. With Nina, companies can quickly add ...

A new category of apps promises to relieve parents of drudgery, with an assist from A.I. But a family’s grunt work is more human, and valuable, than it seems. Credit...Illustration by Cari Vander ...

Between Apple's Siri, Google Assistant and Amazon's Alexa, the workplace is getting rather chatty. Expect that trend to continue in 2018, but don't count on voice-activated assistants to tackle just ...

Apple's iOS 26.2 features Side button settings that let users swap Siri for another assistant — but only in Japan, not the ...

Microsoft is working to bring Cortana to its Outlook app for iOS. The virtual assistant will give users the ability to listen to their emails, which will be particularly useful in situations where you ...