An Uber customer has been banned from the ride-share app after going full Karen and berating a driver in an explosive, racist outburst Wednesday morning. A witness managed to capture the scene on ...

Under the new law, starting on January 1, 2026, food delivery platforms, including Uber Eats, DoorDash, and others, are now going to be required to issue full cash refunds, instead of just in-app ...

Uber is a great service, but only when it works. If you’ve ever messed up a payment, attempted to get a refund, or taken the wrong Uber ride, then you probably know how messy Uber’s customer service ...

Joan Ryan says all she wanted was to talk to a human being at Uber customer service. After her son was left stranded in Fairfax in September following an account issue, Ryan says she tried to initiate ...

An Uber customer said her driver refused to use the toll road — even after she paid extra for him to take it. The customer, JuJu (@jazzyju), posted about her experience on TikTok, saying she booked ...