During my 30 years in the power industry, including as a state public service commissioner, five years as a FERC commissioner, president of NARUC, and chair of PG&E’s board, I’ve recognized the value ...
Hydro One says it is in the process of hiring more workers and giving them better training, in response to problems with smart meters and a changeover in the billing system. However, one woman in ...
ALBANY, Ga. (WALB) - Some Albany utilities customers say the city’s transition to the new Smart Meters aren’t making the grade during the first phase of the switchover. As we’ve reported the city is ...
With over 10 years’ experience writing about consumer affairs, Sarah leads on energy content at Which?, helping customers navigate the market and exposing poor practice. If you haven't had a smart ...
BUFFALO, N.Y. (WKBW) — As concerns over higher bills continue for NYSEG customers with smart meters, National Grid is rolling out similar technology for its customers in Western New York. "It's new, ...
Households equipped with smart meters could be entitled to automatic £40 payments each time they experience one of three specific issues, as new regulations take effect. However, Ofgem is still ...
SAN DIEGO — Faced with scathing complaints over water bills that go back years, the city of San Diego is now undertaking major changes. This includes the way its Public Utilities Department tracks ...