Like so many industries, field service has seen sweeping change over the past year due to COVID-19. But unlike other industries, field service was already at a serious inflection point when the ...

Help Lightning combines with Genesys Customer Experience Platform to help agents work virtually side-by-side to quickly solve customer issues Help Lightning, a provider of remote visual assistance ...

Epson launched Epson Moverio Assist, remote assistance software that is designed to work with its smart glasses. Moverio Assist is designed for multiple industries and companies including small- to ...

Help Lightning, a remote visual assistance software leader, has just secured an additional $3 million in growth equity from its Series A funding round - a show of trust and backing for remote visual ...

Business leaders are responsible for examining and implementing technologies that are proven, cost-effective and easy to use while also offering long-term solutions that reimagine workflows, speed up ...

Help Lightning, a developer of remote visual assistance software to accelerate company services and support operations, teams up with Ricoh, boosting the latter's global expansion. Ricoh is known as a ...

Innovation and power generation have always gone hand in hand. For almost 140 years, the industry has evolved through a steady stream of emerging technologies, shifting policies, infrastructure ...

ROCHESTER, N.Y., May 19, 2021 /PRNewswire/ -- Vuzix® Corporation (NASDAQ: VUZI), ("Vuzix" or, the "Company"), a leading supplier of Smart Glasses and Augmented Reality (AR) technology and products, ...

An industrial dehumidifier solutions provider kicked into gear to stay afloat and drive continuity for the future. The current market environment has required new thinking from organizations that need ...

If you need to Work from Home for a long duration, it’s a good idea to get your team ready to use tools for accessible communication. If you have a stable internet connection, these Windows software ...

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

what i'm seeing is the list of helpers is overwritten by the higher priority GPO. in this case, we've got 2 GPO's that populate the helper list: one with Help Desk staff (helpdesk-OfferRA), one that ...