The MarketWatch News Department was not involved in the creation of this content. -- The QKS Group SPARK Matrix(TM) provides competitive analysis and ranking of the leading Customer Communication ...

Wireless Matrix Corporation, the provider of Mobile Resource Management (MRM) solutions, recently announced that an existing Mid-Atlantic utility customer will deploy its web-based FleetOutlook ...

FORT LAUDERDALE, Fla.--(BUSINESS WIRE)--ResultsCX, a provider of Customer Experience Management (CXM) services to leading global companies including Fortune 100 and 500 firms, today announced its ...

The Everest Group PEAK Matrix® is one of the most respected benchmarks in the sector for evaluating service and technology ...

IntouchCX, today announced that leading research firm Everest Group has positioned the company as Leader in Everest Group’s ...

HOBOKEN, N.J.--(BUSINESS WIRE)--NICE (Nasdaq: NICE) today announced that it has been recognized as a Technology Leader by Quadrant Knowledge Solutions for its Customer Engagement Analytics offering.

Matrix, a provider of workforce management solutions is pleased to announce the appointment of Suzi Smith as chief strategic officer as part of their operating board development. In her new role Smith ...

Engageware, the most widely used AI-powered customer engagement platform for regulated industries, today announced it has ...

Reliance Matrix, a technology-driven employee benefits and absence management leader, has announced Gordon Smith has been promoted to the Senior Leadership Team in the newly created role of Chief ...

Xiaomi is celebrating its completion of 9th anniversary in India. It is currently conducting sale on various products till July 10. The company has also announced a new escalation system to handle ...