What Happened? Shares of business software provider Freshworks (NASDAQ:FRSH) jumped 4.8% in the morning session after the ...

Helpdesk software company Freshdesk, Inc. has changed its name to Freshworks, Inc. The rebranding is designed to emphasize the San Bruno, CA-based company's newer and lesser-known capabilities, which ...

SAN MATEO, Calif., June 11, 2019 /PRNewswire/ -- Freshworks Inc., a global innovator in customer engagement software, announced today that its Freshdesk software has been designated as Customers' ...

Seven years after its launch as a cloud customer service platform, the company Freshdesk is rebranding under the name Freshworks. The name, explained Freshworks president Dilawar Syed, better reflects ...

Freshworks’ Cost of Complexity Report found that common software-induced challenges encountered by customer service agents include uncustomizable workflows (42%) and too many tools to toggle between ...

Cloud-based customer engagement software Freshdesk today announced the creation of Freshworks, a new umbrella brand that will bring together the company’s growing suite of business software. The new ...

ANTWERP, BELGIUM / ACCESS Newswire / April 22, 2025 / Exalate, a leading integration platform, has officially launched its Exalate for Freshdesk connector-bringing powerful, AI-assisted two-way ...

Freshworks, a customer engagement software company, has integrated its customer service and engagement platform, Freshdesk, with popular messaging platform Slack. The integration with Slack helps ...