Dennis O'Reilly began writing about workplace technology as an editor for Ziff-Davis' Computer Select, back when CDs were new-fangled, and IBM's PC XT was wowing the crowds at Comdex. He spent more ...

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Reader Joe Feil’s daughter faces an age-old conundrum—you’ve got your repair CD at the ready, but your media drive appears to be on the fritz. He writes: My daughter’s Mac doesn’t recognize CDs when ...