The equipment in this month’s troubleshooting problem is an electric furnace that has been in service for at least ten years, according to the customer who is reporting that the unit is running almost ...

Our troubleshooting problem involves a complaint from a customer who is concerned that their 9-year-old electric furnace is running excessively and wasting energy. The customer also tells the ...

Your thermostat isn't showing a readout. There may be no readout because the thermostat is turned off; simply turn it to "heat" and set it at least five degrees above room temperature. If the ...

A garage fire at 219 Niagara in Bay City was possibly caused by an older, wood-burning furnace or electrical problems, Bay City Police officials said. At about 11:30 a.m., the garage attached to the ...