SAN FRANCISCO -- Anyone who's had to deal with the Employment Development Department over the past year knows how difficult it is to get someone on the phone to help with their unemployment claims.

SAN FRANCISCO (KGO) -- Sometimes not knowing is worse than knowing. That's how a San Francisco woman felt after her claim with EDD seemingly went into a black hole. Everything started out as well as ...

BERKELEY, Calif. (KGO) -- There has been an outpouring of offers to help a mother and her four-year-old son who 7 On Your Side told you about Wednesday. They were left homeless and living out of their ...