For a long time, government has built websites, forms and services that reflect the needs of government, with little consideration for how difficult to navigate systems were for constituents. This, ...

Human-centered design offers a more holistic and people-driven approach to problem-solving and product development. Here’s why this hands-on method has continued to be popular among inventors and ...

Successful technology businesses prioritize innovation and focus on designing solutions that work the way people do. Creating a culture of innovation and human-centered design may seem like distinct ...

“How do we select the right design partner?” “Where can I find evidence that design really works?” “Can design have any impact beyond products?” These are real questions that we’ve been asked by our ...

So *that’s* what trusting your spleen ...

The term “human-centered design,” or HCD, came into vogue more than a decade ago as a way to describe a new approach to the delivery of government services and to elevate government activities overall ...

Norman writes that “we have unwittingly accepted the paradigm that technology comes first”–in other words, we too often design without respect for the user and with too much reverence for technology.

Accessible design is a relatively recent phenomenon, a true product of the twentieth century in that changing attitudes about disability and civil rights prompted design forms that had never been seen ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. In today's increasingly digital landscape, the role of user experience/user interface design ...

Many architects and designers have highlighted the importance of taking into account all five senses during the design process, in order to create a successful user experience. Fortunately, many ...