Small businesses work tirelessly to attract new customers, but putting in the effort to retain those customers is just as important. However, it can be hard to keep track of all of your customers and ...

I recently shared that I saw Twilio (TWLO) as something akin to a mini-Microsoft (a micro-Microsoft, if you will), but within the customer engagement management industry instead of the productivity ...

In 2023, Sendinblue became Brevo to reflect the Company's evolution while staying true to its mission: empowering millions of companies to build stronger relationships with their customers. Originally ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

—Premier customer engagement SaaS provider taps top technology executive with track record of success to lead company’s continued growth— TEWKSBURY, Mass.--(BUSINESS WIRE)--Engageware, the ...

The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience ...

In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...

The fifth annual Khoros customer awards celebrate companies that deliver exceptional customer experiences through the use of brand-owned communities, modern digital channels and AI. AUSTIN, ...

Sales engagement has emerged as a fundamental pillar for businesses striving to excel in today's fiercely competitive marketplace. To achieve meaningful outcomes, organizations require technologies ...

The MarketWatch News Department was not involved in the creation of this content. PARIS, Dec. 4, 2025 /PRNewswire/ -- Brevo, a European leader in customer engagement software, has closed its latest ...