Small businesses work tirelessly to attract new customers, but putting in the effort to retain those customers is just as important. However, it can be hard to keep track of all of your customers and ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

The customer journey mapping software market demonstrated strong growth momentum with a valuation of USD 1.2 billion in 2024, reflecting rising enterprise investments in customer experience ...

In 2023, Sendinblue became Brevo to reflect the Company's evolution while staying true to its mission: empowering millions of companies to build stronger relationships with their customers. Originally ...

Freshworks Inc. ( www.Freshworks.com ), a global innovator in customer engagement software, announced it has acquired Natero, Inc., a leading customer success management software company. The ...

—Premier customer engagement SaaS provider taps top technology executive with track record of success to lead company’s continued growth— TEWKSBURY, Mass.--(BUSINESS WIRE)--Engageware, the ...

In addition to this acquisition, Maulik Datanwala has joined Message Broadcast as CEO Skadden, Arps, Slate, Meagher & Flom LLP and Schjødt served as legal counsel to OceanSound while Kirkland & Ellis ...

After providing you with a brief review of Twilio's Q2 2023 earnings report recently, I wanted to take time to analyze Twilio's competitive positioning. It's a very fascinating business in that, ...

Sales engagement has emerged as a fundamental pillar for businesses striving to excel in today's fiercely competitive marketplace. To achieve meaningful outcomes, organizations require technologies ...

The MarketWatch News Department was not involved in the creation of this content. PARIS, Dec. 4, 2025 /PRNewswire/ -- Brevo, a European leader in customer engagement software, has closed its latest ...