Automation technology is evolving, with robotic process automation having evolved into intelligent automation.

Asking a customer multiple times what their problem is a fundamental example of customer service agent manual toil that should be replaced with automation, says an executive at a company specializing ...

Revenue cycle management is elevating pressure on health systems to do more with less: process a growing volume of increasingly complex coding, billing and collections activities with fewer staff ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. If you’ve been in the trenches of enterprise risk and compliance for any length of time, you ...

Unless commissioning protocols are updated, automation control software may become difficult to perform validation testing on as machine learning and AI become more common. One of my more aspirational ...

Much as a character in the 1960s movie The Graduate said “the future is plastics,” government today has identified digital technology as key to its ability to operate both now and in the future.

It’s long been known that a reactive approach to industrial control system maintenance is not an ideal strategy. Working from a reactive stance, in which problems are corrected as they occur, results ...

I reiterate my buy rating on Amazon with a price target of $244. Though AWS growth remains robust, retail sales may face certain pressures resulting from tariffs. Amazon is highly exposed to US-China ...

Computer Science Professor Robert Korenic received a $100,000 grant that will fund the purchase of new programmable logic ...

Tesla hasn’t exactly had a glowing reputation regarding quality control. Whether missing suspension bolts, panel gaps, glass roofs flying off, or crucial components cobbled together with fake wood, ...

Dataiku’s Universal AI Platform allows companies to deploy AI agents on a much safer footing, within a centralized portal that ensures they’re grounded in trusted data, so they can be embedded in ...