Palm Beach, Fla., a town with fewer than 10,000 residents, has launched a new artificial intelligence-powered chatbot on its website to improve the user experience for visitors, along with a ...

Researchers at UNC-Chapel Hill have developed an artificially intelligent (AI) chatbot that provides sexual and reproductive health information for people, particularly in underserved communities. The ...

Businesses such as IBM and Salesforce have long used chatbots to greet their website visitors and offer them assistance with ...

As artificial intelligence infiltrates almost every professional industry, companies are increasingly tasked with the decision of whether to incorporate it – and how. Most every company has a website, ...

The newly launched AI chatbot is designed to help businesses manage high volumes of customer queries across digital channels, ...

OpenAI’s ChatGPT may be the world’s most popular chatbot app. But rival services are gaining, according to data from analytics firms Similarweb and Sensor Tower. Similarweb, which estimates traffic to ...

Karan Sharma is a digital commerce expert and the co-founder at Kinex Media Inc, a creative digital agency in Toronto. Just imagine what would have happened if a time traveler had handed a lighter to ...