Artificial intelligence-powered chatbots are improving the efficiency, customized services, AI Chatbot, and accessibility of ...

Bots that provide inaccurate information Giving the run-around to customers seeking a real person Using ineffective and ...

People are generally skeptical of customer service chatbots, and many outright despise them. In a recent Gartner survey, 64% of consumers said that they’d prefer companies didn’t use AI of any ...

In a field where fast responses and accurate resolutions are crucial, Bhanu spearheaded a chatbot implementation that ...

Anna Money chief brand officer and co-founder Daljit Singh shares how a design-led approach has been adopted to try to transform business accounting.

With AI-Powered Chatbots Coming to Customer Service, Are Mortgage Customers Ready? Artificial intelligence (AI) is here to stay. Three-fourths of business leaders say they are planning to escalate ...